Frequently Asked Questions

How can I send to more than one recipient?
How much is the shipping cost?
Do you deliver on weekends?
When is the package sent and when will I recieve it?
Is there a minimum amount I need to order for?
Can I choose a different delivery address than my own?
What payment options are there?
Can I trust the payment to be safe?
Does your prices includes VAT?
What is the cheapest way to ship to USA?


Who owns sendateddy.net?


How can I send to more than one recipient? Up

You need to make a new order for each address that you want to ship to. Once you submitted your name and address for one order your contents are stored for 30+ days so you can return and only have to enter the address to the new recipient.


How much is the shipping cost? Up

Shipping cost depends on weight, size and destination. It will be calculated at the checkout so you will know the shipping cost before you pay.

Within Ontario, Canada, regular shipping is usually $10-$12 and the same for Small Package USA.


Do you deliver on weekends? Up

No, Canada Post do not deliver on Saturdays or Sundays. Parcels can be picked up at Post Offices that are open on Saturdays.


When is the package sent and when will I recieve it? Up

Your package will be sent within 24 hours after your order is confirmed by PayPal. No shipping on weekends. If you order on Friday it will be shipped on Monday.

At the checkout you will be able to choose between several shipping options and see when you can expect it to arrive.


Is there a minimum amount I need to order for? Up

We have a minimum sum of $15 excluding shipping.



Can I choose a different delivery address than my own? Up

Yes, you can do that at the checkout. If you are sending a gift don't forget to order gift wrapping and a card if you want that!


What payment options are there? Up

You can pay with PayPal or with the following credit cards: Visa, Mastercard, American Express, Discover.


Can I trust the payment to be safe? Up

Yes you can. All information is encrypted with 128 bit SSL technology to protect your details.


Do your prices include tax? Up

No, all prices are without tax. Tax will be added at the checkout.


What is the cheapest way to ship to USA?Up

Small Package USA is the cheapest way to ship as long as the total weight is under 1 kg. It has no tracking and the cost is usually between $10 and $15.

Who owns Send A Teddy.net? Up

Imagine Gift Gallery, Sauble Beach, Ontario, Canada owns and operates sendateddy.net and sendateddy.ca.